Norwich Connect

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What is Norwich Connect?

Over the next three years, SafeLives are working with partners from the Norfolk County Community Safety Partnership to pilot a beacon site of best practice in Norfolk for victims of domestic abuse. Norwich Connect, which is led by Spurgeons, is one element of this and aims to improve the response for whole families experiencing domestic abuse. The Norwich Connect service provides support to people regardless of gender, sexuality, age, or disability. 

What we provide:

  • Support to stop situations escalating
  • Support for complex needs caused or exacerbated by domestic abuse, such as substance misuse and mental ill health
  • Support for those in a relationship with or living with the perpetrator of abuse
  • Support for children and young people through specialist, age appropriate services
  • Support for survivors to recover from harm, heal and build their resilience

Support for victims

No-one should have to reach crisis point before they get help. The support of a specialist domestic abuse practitioner can help people to get safe and stay safe.

Each victim will have their own specialist Independent Domestic Violence Advisor (IDVA)  to provide practical and emotional support. IDVAs  will also support clients to identify and build on their own strengths.

Children and young people

Our staff provide tailored support to children and young people of all age ranges. This includes group work and 1-2-1 support.

We give young people the chance to speak about what they need in our Side by Side and Grow Together  programmes. These help the victim and their children to improve their emotional wellbeing and build their relationship.

We also offer specialist support for families who experience adolescent-to-parent violence.

Engage

Engage is an approach centered in safeguarding and risk management. It supports people experiencing domestic abuse who wish to remain in their relationship; increasing awareness and safety of victims, accountability and responsibility of perpetrators, and ensures children are appropriately supported. This contains direct work with perpetrators to help them change their behaviour.


 

Everyone experiencing domestic abuse deserves the right response at the right time, to ensure they are safe and well.
 


Support to thrive

Once safe, survivors may still have ongoing needs and require support to continue their recovery.

Our holistic support is tailored to their needs and wishes. We enable them to move forward with confidence and resilience, to live the life they  want and to thrive.

This includes group work, access to therapeutic support and opportunities to receive support from a peer mentor or to become a peer mentor themselves.


Improving the response: the model

Every instance of domestic abuse is different, so the package of support we provide them is also different. We tailor our support services to meet the needs of the individual and their family.

We also work alongside and in partnership with existing services, to ensure individuals are getting the right support.

Our model includes:

  • A multi-skilled team delivering direct services to individuals, children and families
  • Programmes that provide: 
    - Whole family work
    - Peer mentoring
    - Survivor groups: domestic  abuse awareness, recovery and skills development
    - 1-2-1 and group work with  perpetrators who have been assessed as motivated to change
  • A coordinated, multi-agency approach,   working with relevant services
  • Training for other agencies
  • Online support and therapeutic approaches
  • Funding for practical support
  • Survivor-led service review and improvement

Contact Details

74 Wellingborough Road
Rushden
Northants
NN10 9TY
01933 412412
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