Spurgeons processing and storing of your personal data is governed by the Data Protection Act 1998 and all subsequent relevant legislation applicable in England.
As you respond to our appeals or campaigns we will collect your personal information. When you supply us with your personal information we are legally obliged to by the aforementioned Data Protection Act to ensure all information is securely stored and only used for the purpose for which it was requested.
When you register with us, we will assume that you are over 18 years of age or are a minor acting with parental consent, unless you state otherwise.
We may pass your information onto our service providers, but will not share your details with other organisations without seeking your prior consent. We may also need to disclose your information if required to do so by law.
You can gain access to your own personal information by contacting the Data Protection Officer.
Please do keep us updated on any changes in your personal information, please email our Customer Care Team or ring during office hours on 01933 417388 to update your records.
For more information on the Data Protection Act and your rights please visit the Information Commissioners Office website .
Please note - Spurgeons reserve the right to amend this privacy statement.
a) This website is provided by Spurgeons on an "as is" basis. We make no representations or warranties of any kind express or implied as to the operation of this site or the information content materials or products included on this site. You agree that your use of this site is at your sole risk.
b) Unless otherwise specified, the services provided on this website are for your sole personal and non-commercial use. You may not copy, distribute, modify, display, publish or sell any information, artwork, products or services obtained from the website.
c) To the full extent permissible by applicable law Spurgeons disclaims all warranties express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose.
d) Spurgeons does not warrant that this website its servers or e-mail sent from Spurgeons are free from viruses or other harmful components.
e) Spurgeons will not be liable for any damages of any kind arising from the use of this website including but not limited to damages for consequential loss.
f) You may not use bulletin boards, chatrooms or other interactive areas on this site for unlawful, questionable or immoral purposes. This includes the use of abusive or profane language.
g) These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence of Spurgeons or any of its employees or agents.
h) All material on this website, unless otherwise credited to the relevant copyright owner with appropriate permission, is Copyright Spurgeons. All rights reserved.
Cookies are small files transferred to your computer's hard drive through your web browser. They are widely used in order to make websites work, or to work more efficiently, as well as providing information to the owners of the site.
THE COOKIES USED ON THIS SITE ARE:
Provider Name Purpose More info
Set by us
Used to store temporary information during your visit to the site. It is automatically deleted when you close your browser.
These cookies are used to collect information about how visitors use our site. We use this information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Google Policies and Principles
Some pages have a Facebook "Like" option on them. Facebook uses these cookies to determine if you are logged in to Facebook and to enable you to Like a page.
Some pages have a Twitter "Tweet" option on them. Twitter uses these cookies to determine if you are logged in to Twitter and to enable you to Tweet a page.
To learn more about cookies and how to control and delete them visit www.aboutcookies.org
MAKING A DONATION
Making a donation could not be easier. Just select the donate button from the top menu navigation and enter the amount you wish to donate, click on "Donate now" button and you will be asked for a few details that we need to be able to process your donation.
We accept credit and debit card payments from Visa, MasterCard, Maestro and Switch. All payments are processed by our secure payment hosts directly and we do not receive or store any credit card details.
Alternatively you can make a donation by calling our Customer Care Team on 44 (0)1933 417388 during UK office hours.
CREDIT & DEBIT CARD SECURITY
All online credit/debit card transactions are processed using secure encryption by a third party handling agent which has been approved by our bank, Barclays. We do not receive or store any credit card details from these transactions.
All credit/debit card details which are received to complete a telephone donation are destroyed as soon as the transaction has cleared.
If you have made a donation or payment in error please contact our Customer Care Team or call 01933 417388 and we will be happy to refund this for you.
COUNTRY OF MERCHANT DOMICILE
The Country of Merchant Domicile is the UK.
All transactions are denominated in UK Sterling.
74 Wellingborough Road
REGISTERED CHARITY NUMBER:
COMPANY LIMITED BY GUARANTEE IN ENGLAND NUMBER:
We are so grateful to our supporters who help us to see all children and young people equipped, empowered and inspired in ways that enable them to realise the fullness of their potential.
It is our commitment to you that we have in place our Fundraising Promise
OUR FUNDRAISING PROMISE
As members of the Fundraising Standards Board (FRSB) which is a self-regulatory scheme, we are fully committed to ensuring our fundraising is legal, honest, open, transparent and accountable.
We are proud to display the FRSB tick on our website which is given to member charities to show that our fundraising is regulated so that donors can give with confidence.
WE ARE COMMITTED TO HIGH STANDARDS
We do all we can to ensure that fundraisers and volunteers working with us to raise funds, comply with the Code and with this Promise
WE ARE HONEST AND OPEN
We tell the truth and do not exaggerate
WE ARE CLEAR
We are clear about who we are, what we do and how your gift is used
WE ARE RESPECTFUL
We respect the rights, dignities and privacy of our supporters and beneficiaries
WE ARE FAIR AND REASONABLE
We take care not to use any images or words that cause unjustifiable distress or offence
WE ARE ACCOUNTABLE
If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint.