The Visitors' Centre at Wormwood Scrubs Prison is now run by Spurgeons, the children’s charity. Our aim is to provide a supportive, friendly and welcoming environment for everybody who is visiting a prisoner, including those with children.
Visitors' Centre, HMP Wormwood Scrubs, PO Box 757, DuCane Road, London, W12 0AE
Tel: 020 8735 0595
The Visitors' Centre is situated Du Cane Road, left from the prison's main gate.
Yes. There is a ramp leading up to the entrance, and a disabled toilet inside the visitors' centre.
By the prisoner - he will be required to provide the following information for the visitor(s): name, address, date of birth, relationship to the prison and three proposed dates for the visit. Processing an application to visit in this way will require 3 days and visits must be booked 7 days in advance.
Prisoners on remand:
Prisoners on remand are entitled up to three visits per week.
Up to 3 adults can visit a prisoner at any one time, one of which must be at least 18 years old. At this prison, all children over 10 are counted as adults. Up to four children aged under 10 may also attend. ID is required for all visitors. Please see the advice under 'What to bring as ID'.
Please note that if you need to make a change to your visit, you must inform the booking line by 12 noon on the day before the visit. For Saturday and Sunday visits, any changes must be made by the previous Friday.
It depends whether the prisoner is on remand or convicted and on the privileges system. All prisoners at HMP Wormwood Scrubs are part of a system for earning or losing privileges. Each prisoner is on a basic, standard or enhanced regime depending on how many privileges they have earned.
For convicted prisoners, there is a system of Visiting Orders (which are valid for 28 days from the date of issue) and Privilege Visiting Orders, printed on yellow paper, which can only be used Monday to Friday.
Here is a breakdown of the number of visits prisoners are allowed:
The first visit (Reception visit)
If it is the first time a prisoner has come into this prison, they are entitled to a 'reception visit' within the first 72 hours of entering the prison. This is in addition to the normal visits entitlement. Please note there is limited space for these visits, and therefore they operate on a first come first serve basis. Please arrive early and make yourself known to a member of staff. Please also note Reception visits cannot take place on a Sunday.
Give yourself plenty of time to get to HMP Wormwood Scrubs; aim to be at the Visitors' Centre at least 20 minutes before your visit.
You will need to bring identification with you, please see the list of appropriate ID below. You will also need to bring a (refundable) £1 coin to use in the locker where your belongings will be kept while you are on the visit.
Visitors will be required to provide correct identification. Adult visitors must provide either
In both cases, one piece of ID must include an address and one must include a date of birth. Only original documents will be accepted. Photocopies, faxes, and items printed from the internet (e.g. bank statements) will not be accepted. Names, addresses and dates of birth must match exactly across all ID provided, the information given when booking a visit.
Children may be required to produce one piece of ID that includes their date of birth, to confirm that they are under 18.
The following items must be original documents issued within six (6) weeks of birth, marriage, adoption or naturalisation.
The following items must be dated within the last three (3) months
The following items must be original documents issued within 6 weeks of birth, marriage, adoption or naturalisation:
The following documents must be dated within the last three months:
When you go into the prison for your visit, you must leave your possessions behind in a locker in the Visitors' Centre. You will need a £1 coin for the locker, which is refundable. The only items you are allowed to take into the visits hall with you are:
We advise people not to buy too much food or drink at the coffee bar as prisoners are not allowed to take food back to their cells.
If you are on a low income or you receive benefits, you might be entitled to get help from the government with the cost of visiting your relative in prison. Help is provided by the Assisted Prison Visits Unit (APVU). You can claim for two visits a month.
For more information about the APVU:
Assisted Prison Visits Unit,PO Box 2152, Birmingham, B15 1SD
Phone: 0845 300 1423 (Mon to Fri 10:15-11:45 & 14:15-15:45)
Textphone: 0845 304 0800 (times as above)
Fax: 0121 626 3474 (24 hrs)
It is often necessary for visitors to be the bearer of bad news, such as a family bereavement or the breaking up of a personal relationship with a partner. If you need to give a prisoner bad news, please ensure that the prison staff or Visitors' Centre staff know before you give bad news, as it can have a distressing and traumatic effect on the prisoner. Prior knowledge can help the prison staff to support the person through what can be a time of crisis.
There are a number of organisations that offer advice and support to prisoners and their families. To find out more, visit our links page or ask at the Visitors' Centre.
If you would like to give money to a prisoner, please send a postal order made payable to the Governor with the prisoner’s name and number, and your name and address on the back. Any amount can be sent in. And depending on their status, a limited amount will be allowed per week. It may take up to a week for the money to be credited to the prisoner’s account.
All property must now be posted in by either Royal Mail or Parcel Force, more information to follow shortly.
|Monday||08:30 - 16:15|
|First Tuesday afternoon of the month||No visits||Tuesday||08:30 - 16:15|
|Wednesday||08:30 - 16:15|
|Thursday||08:30 - 16:15|
|Saturday||08:30 - 17:15|
|Sunday||13:15 - 17:15|
(The Visitors' Centre is closed on the 25th and 26th December and 1st January)
The Visitors' Centre is situated on your left as you enter the prison forecourt.
|Monday||09:00 - 11:00
13:45 – 15:45
(over 18s only)
|First Tuesday afternoon of the month||No visits||Tuesday||09:00 - 11:00
13:45 – 15:45
|Wednesday||09:00 - 11:00
13:45 – 15:45
|Thursday||09:00 - 11:00
13:45 – 15:45
|Saturday||9:00 - 10:00
10:30 - 11:30
14:00 - 15:00
15:30 - 16:30
|Sunday||14:00 - 15:00
15:30 - 16:30
Please note that no one will be admitted into the prison after 10.30am or 3.30pm Monday - Friday.
Weekend gate times are as follows:
If you arrive late for your allotted time you will be refused entry.